Shipping policy
Thank you for shopping with VELARO. We are committed to delivering your order quickly, safely, and efficiently.
Please review our shipping policy below.
Shipping Availability
We currently ship across India only.
At this time, we do not ship to:
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P.O. Box addresses
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APO/FPO addresses
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International destinations
Shipping Charges
India Orders
✅ Free Shipping on All Orders
No minimum purchase is required.
Order Processing & Delivery Time
Order Processing Time
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Processing Time: 0–1 Business Day
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Processing Days: Monday – Friday
Shipping Transit Time
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Transit Time: 2–4 Business Days
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Delivery Days: Monday – Friday
Estimated Total Delivery Time
2–5 Business Days
Order Cut-Off Time
Orders placed before 5:00 PM IST (Indian Standard Time) are typically processed the same business day.
Please note that delivery estimates may vary during holidays, peak seasons, or due to courier delays beyond our control.
Shipping Partners
We ship using trusted courier partners to ensure reliable and timely delivery throughout India.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking details.
Tracking information may take up to 24–48 hours to become active on the courier's website after shipment.
If tracking information is not immediately available, please check again later.
Order Changes
If you need to make any changes to your order, please contact us immediately at:
Email: stitchtshirt@gmail.com
Once an order has been processed or shipped, modifications may no longer be possible.
Tracking Your Order
You can track your shipment using the tracking number provided in your shipping confirmation email.
For any tracking-related assistance, please contact our support team.
Item Not Received
If your tracking information shows that your package has been delivered but you have not received it:
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Contact the courier service directly.
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Check with family members, neighbors, or building management.
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If the issue remains unresolved, contact us at:
Email: stitchtshirt@gmail.com
We will assist you in investigating the shipment.
Incorrect Shipping Address
Please carefully review your shipping address before placing your order.
If you notice an error after placing your order, contact us immediately at stitchtshirt@gmail.com.
Address changes may not be possible once the order has entered processing or shipping stages.
Contact Information
VELARO
Email: stitchtshirt@gmail.com
Customer Support Hours: Monday – Friday, 8:00 AM – 7:00 PM (IST)
Response Time: Within 1 business day whenever possible.
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